One way to get user feedback is by running a survey. But people lie on surveys. So, how do you get responses that you can rely on? Here are 3 quick tips to help. Keep it anonymous By not asking respondents to fill in their name and email address, you remove the worry that any criticism might come back to the author. This is very relevant if your product is an internal … [Read more...] about How to get valuable feedback from surveys
Use training guides to inform product improvements
One of the best ways to streamline your product is to explain it to someone. When writing a training guide, you’re laying out all of the steps that need to be followed to achieve a desired outcome. If the process feels overly long or difficult to follow, ask yourself if there’s anything the product could do differently to make things easier. It’s even better if you get … [Read more...] about Use training guides to inform product improvements
Product Managers should also be testers
To be a great Product Manager, you need to know your product really well. One of the best ways to learn the product is to use it. Try things out. See how different parts of the product fit together. I think that you should push things further, and behave as a tester. Start with the “happy path”. Try out a customer journey such as onboarding or changing your details. … [Read more...] about Product Managers should also be testers
How to make your roadmap balanced
Building a product roadmap is all about looking at where you want the product to be. Your roadmap should include insights from several areas, including discovery sessions, user feedback, and stakeholder input. Some of your roadmap should include bets. These are things you want to work on to see if they land. They can be risky, ambitious, exciting, and fun. They may be … [Read more...] about How to make your roadmap balanced
Put your clearest stories at the top of the backlog
A product manager's work is never done. While the product backlog is not a wishlist, chances are that you'll have some stories that are better defined than others. This is especially true in the early stages of a big project. It can also happen with a new team - or if you're new to an existing team. And there may be pressure to start pushing stories to the development … [Read more...] about Put your clearest stories at the top of the backlog