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Archives for January 2023

Why sprint goals matter

January 30, 2023 by Ben

To keep a team interested and motivated in their work, you need to give them something to care about. If your backlog has enough stories to fill 10 sprints, it can be tempting to queue up all the work and ask the team to get started. But that’s treating the team like a feature factory. They may feel the only important thing is getting the job done, and it doesn’t matter … [Read more...] about Why sprint goals matter

Why teams should focus on the right side of the Kanban board

January 23, 2023 by Ben

Every task should deliver value. But until the task is Done, that value is only potential. Think of a feature that is partly built and not finished, or awaiting code review, or that has merge conflicts. At the sprint review, stakeholders ask about the feature. “Well, it’s nearly done.” For stakeholders - or indeed any user of your product - until it’s done, they … [Read more...] about Why teams should focus on the right side of the Kanban board

How contextual help benefits your product

January 16, 2023 by Ben

Sometimes, users of your product are going to get stuck. Whether they’re a new user, there’s a feature they’ve not used yet, or the user simply doesn’t know where to start to do what they want to do, being able to get help is important. Providing help docs is a good first step, but they’re only useful if users can find what they need. Providing a hierarchy of topics that … [Read more...] about How contextual help benefits your product

Tips for building a good navigation bar

January 9, 2023 by Ben

The three-click rule is a usability heuristic that suggests that users should be able to find what they are looking for on a website within three clicks, or three taps on a touchscreen. The origin of this rule does not appear to be backed up by data, so it’s arguable whether it is actually valid. Blindly following the three-click rule could lead to surfacing huge numbers … [Read more...] about Tips for building a good navigation bar

How to get valuable feedback from surveys

January 2, 2023 by Ben

One way to get user feedback is by running a survey. But people lie on surveys. So, how do you get responses that you can rely on? Here are 3 quick tips to help. Keep it anonymous By not asking respondents to fill in their name and email address, you remove the worry that any criticism might come back to the author. This is very relevant if your product is an internal … [Read more...] about How to get valuable feedback from surveys

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Recent posts

  • Notifications: don’t follow what social media giants doMarch 20, 2023
  • Let’s talk about value, not priorityMarch 13, 2023
  • Talk more about product, less about processMarch 6, 2023
  • How the pull model can make a Kanban board run smoothlyFebruary 27, 2023
  • Epics should be completableFebruary 20, 2023

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